You're paying for Instagram ads. You just can't see which ones fill tables.
A deck full of graphs.
Reach, clicks and impressions. Not one line about who sat down.
Quiet Tuesdays, same ad spend.
You can't tell which ads to keep and which to cut.
Your ads can't tell a no-show from your best table.
So Instagram goes looking for more of both.
Three steps. We do two of them.
- 1
You say yes.
Tell us your venue and give us access to your OpenTable and ad accounts. About 15 minutes on a call.
- 2
We connect everything.
We link OpenTable to Instagram, Facebook, TikTok, Google and Pinterest and check it's working. Nothing changes on your website or in OpenTable.
- 3
You see what's working.
Each ad shows the tables it booked and the guests who came in. Each month we send you a one-page summary in plain English. And your ads learn who actually turns up.
Tables, covers and dollars. Per ad, per venue.
Every month we send you a one-page summary. The same numbers sit next to each ad in Instagram, Facebook, TikTok, Google and Pinterest.
Performance by ad
EXAMPLEAll venues in one place
EXAMPLEWho actually turned up
EXAMPLEWe tell your ad platforms who actually came in, so they find more people like them.
- Phone bookings and walk-ins in OpenTable count too
- Catches itself up if anything drops out
- We keep an eye on it so you don't have to
Example figures. In your account these numbers come from your ad accounts plus OpenJug.
OpenTable's tracking is a good start. Here's what we add.
OpenTable can send bookings made through your online booking widget to Facebook. Depending on your plan, it may also report seated diners. OpenJug fills in the rest, and works with Instagram, Facebook, TikTok, Google and Pinterest ads.
Online bookings through your widget
Yes
Yes
Phone bookings and walk-ins entered in OpenTable
No
Yes
Who actually turned up
Plan
Yes
What the visit was worth
Plan
Est.
Instagram, Facebook, TikTok, Google, Pinterest
Meta only
All five
All your venues in one place
Per venue
Yes
Set up and checked for you
Self-serve
Yes
Based on OpenTable's public ad tracking information for Australian venues, October 2026. Check your own plan with your OpenTable account manager. Spend is estimated from your average spend per guest, unless your POS is connected.
One simple price.
/ venue / month + GST
Get my free checkNo card needed. We confirm your OpenTable setup works before you pay anything.
What's included
- Setup done for you
- Instagram, Facebook, TikTok, Google and Pinterest ads
- Monthly docket for every venue
- We monitor it and fix issues
- Month to month. Cancel any time
- Group pricing for 3+ venues
Usually live within a week.
Which OpenTable plan do I need?
OpenJug works with OpenTable Core and Pro, as long as OpenTable shares guest contact details with us. Without those details your ad platforms can't match bookings to people who saw your ads. We check this for you in the free check, before you pay anything.
Which ads does it work with?
Instagram, Facebook, TikTok, Google Ads and Pinterest. All five are live. If you run ads on more than one, they all show up in the same monthly summary.
What happens with my guests' details?
We only use details your guests have already given OpenTable. Names, emails and phone numbers are scrambled (hashed) before they're sent to your ad platforms, so they can match them without seeing them. See our privacy policy.
Will the numbers match my OpenTable report?
Close, but not exactly. OpenTable counts every booking, including ones from the OpenTable app and Google. OpenJug focuses on bookings linked to your own ads, and each platform can only match guests it recognises, so our numbers will usually be lower. That's by design.
Is the spend figure real?
It's an estimate: guests × your average spend per guest. If your POS is connected through OpenTable, we use the real bill total.
How long does setup take?
Usually under a week. We need about 15 minutes of your time on a call.
Do I need to change my website or OpenTable?
No. Nothing to install and nothing changes for your guests or staff.
What does it cost?
It's $149 per venue per month. Prices exclude GST. Month to month, cancel any time. Groups with 3 or more venues get group pricing.
Can I cancel?
Yes. It's month to month with no lock-in contract.
Where do your bookings really come from?
Tell us about your venue. We'll look at your OpenTable and ad setup and show you, for free, how many of last month's bookings we can link to your ads, and what's being missed.
- Takes 2 minutes
- Reply within 1 business day (Melbourne time)
- No obligation
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